New York State University Police @ Upstate Medical University has been a LINSTAR customer since 2003. We recognized LINSTAR’s high level of expertise in the security field, because of their existing customer base. These customers include the military, law enforcement, hospitals, colleges and emergency management facilities, just to name a few.
LINSTAR’s service and support is second to none. They have exceptional technical knowledge, and the capabilities of their support team are first-rate.
The caliber of the LINSTAR staff is remarkable. They are very attentive to our operational needs, and they go out of their way to make sure that we their customer is well taken care of.
When dealing with other security integration companies, it has seemed as though their heart was not in it. We were treated as a number, and there was no closeness. LINSTAR went above and beyond to get to know us, to understand the uniqueness of our operation. They made sure that we understood their process and their products. They not only answered our questions, but explained those answers, and made sure that we understood and were comfortable, before moving on.
I would without reservation highly recommend LINSTAR as a security technology partner for any organization.